Quality Policy || Metcore Alloy

Metcore Alloys

Customer Satisfaction is our Goal. We strive to deliver error-free, competitive, high-quality products and services on time to meet and exceed the expectations of our customers. Our services shall be continuously improved to enhance customer competitiveness and move Metcore Alloys towards long-term economic development forwarded by optimization of the resources used.

Metcore Alloys: We are totally committed to customer satisfaction. Every employee is charged with the responsibility to meet customer requirements and continually improve the quality in keeping with our objectives. Involvement, training, and effective communications are important development tools that will assist in maintaining satisfaction among its customers.

We shall continue improving the ways we treat our customers, employees, and vendors, hence contributing to mutual business and personal success for all. Regular MRM's shall be conducted by top management to ensure that the quality objectives are met and are subject to continual improvement.

We aim to :

Understand our markets and customer needs and expectations and continuously improve our service to facilitate growth.
Provide a high level of service to our customers with as minimum cause for complaint as possible.
Maintain a healthy constructive work environment that enables personnel to produce optimal output.
Provide a high level of service to our customers with as minimum cause for complaint as possible.
Continually comply with the requirements of ISO 9001:2008 and improve the effectiveness of our Quality Management System.